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Pharma Translate



Last Updated:  5th February 2018



This App is made available to you by the Pfizer company identified below.  The App is to help pharmacists and patients communicate with each other when they speak different languages.


“Personal Data” is data that identifies you as an individual or relates to an identifiable individual. The Personal Data processed through this App consists of

  • Age
  • Details about health conditions (pain area, symptoms, allergies, medications)
  • Prescription Information (dosage, frequency, schedule, duration)

 The App will indicate, such as through an asterisk, which Personal Data is required for the App to function.  If you do not provide such data, we will not be able to provide you with the App’s features. 


We do not receive any Personal Data that you enter into the app.  The data is stored within the App on your mobile device and will remain under your own control and responsibility.

You may choose to share reports or other messages generated by the App with others.  If you do, the report will be sent to the person(s) you designate using other functionality on your device.


We may use tracking technologies to recognize you as you use or return to the App so that we can understand how the App is used, optimize user engagement with the App and customize and enhance your experience.  These technologies collect certain data automatically, such as: 

  • Data about your device, such as your screen resolution, operating system, device manufacturer and model, and language. We use this data to ensure that the App functions properly. 
  • Data about your use of the App, including content viewed, features used and the dates and times of your interactions with the App. We use this data to understand how users engage with the App and to customize and improve the App experience.

We may use third-party services that use cookies and/or similar technologies to collect and analyze data about App use and to report on activities and trends.  Such services may also collect data regarding the use of other websites, apps and online services. 

For more information, please go to

We may collect your IP address, which is automatically assigned to your device by your Internet Service Provider.  An IP address may be identified and logged when you access the App, along with the time of the visit.  We use IP addresses for purposes such as calculating usage levels, diagnosing server problems and administering the App.  We may also derive your approximate location (on a city or region level) from your IP address so that we may better personalize your experience using the App. 


We may collect the physical location of your device by using, for example, satellite, cell phone tower, GPS or WiFi signals.  We use your device’s physical location to provide you with location-based services and content.  You may be able to allow or deny such collection and/or use through your device settings or the App’s privacy controls. 


Your Personal Data is stored on your device.  It is not transmitted to us.  If you lose your device, you will also lose the Personal Data stored on it, and the data may be vulnerable to exposure, especially if you have not enabled secure access for your device (such as through a password or fingerprint authentication).  In addition, if you choose to share reports or other messages generated by the App with others electronically, you are advised to first check the security features of your email or other applicable communications features on your device, as they do not operate within the App.

For your convenience, the App may give you the opportunity to back up the Personal Data stored on the App with a third-party storage provider.  Pfizer has no responsibility for any data that you choose to share with that provider.


You may stop all collection of Personal Data by the App by uninstalling the App.  You may stop the receipt of push notifications through your device settings.

If you would like to request to review, correct, update, suppress, restrict, or delete Personal Data that we have collected from you, you may contact us as set forth under “Contact Us,” below.  We will respond to your request consistent with applicable law.

You may have a right to lodge a complaint with a data protection authority competent for your habitual residence, place of work, or place of alleged infringement.  Please click here for contact information for such authorities.


We will retain the data we collect from your use of the App for as long as needed or permitted in light of the purpose(s) for which it was obtained and as outlined in this Privacy Notice.  The criteria used to determine our retention periods include:  (i) the length of time we have an ongoing relationship with you and provide the App to you; (ii) whether there is a legal obligation to which we are subject; or (iii) whether retention is advisable in light of our legal position (such as in regard to the enforcement of the App Terms of Use, applicable statutes of limitations, litigation or regulatory investigations).


The data we collect through the App may be stored and processed in any country where we have facilities or in which we engage service providers, including in the United States and where our affiliates operate.

Some non-European Economic Area (“EEA”) countries are recognized by the European Commission as providing an adequate level of data protection according to EEA standards (the full list of these countries is available here). For transfers from the EEA to countries not considered adequate by the European Commission, we have put in place adequate measures, such as by ensuring that the recipient is bound by EU Standard Contractual Clauses, to protect Personal Data.  You may obtain a copy of these measures by contacting us as indicated in the Contact Us section below.


This Privacy Notice does not address, and we are not responsible for, the data collection, use, disclosure or security practices, or other practices, of any third party, including any third party operating a service to which the App links.  The inclusion of a link within the App does not imply our endorsement of the linked service. 


The App is not directed to individuals under the age of sixteen (16), and we do not knowingly collect Personal Data from such individuals.  If you are under the relevant age of consent in your jurisdiction, you will need your parent’s or legal guardian’s permission to use the App.  Please consult with your parent or legal guardian before installing the App.


From time to time, we will update this Privacy Notice.  Any changes will become effective when we post the revised Privacy Notice in the App.  This Privacy Notice was last updated as of the “Last Updated” date shown above.


The company responsible for collection, use and disclosure of your Personal Data under this Privacy Notice is

Pfizer Healthcare Ireland

9 Riverwalk, National Digital Park, Citywest Business Campus, Dublin 24

If you have questions about this Privacy Notice, or if you would like to request to exercise any individual rights, please contact us at [email protected] or write to the following address:

Pfizer Healthcare Ireland , 9 Riverwalk, National Digital Park, Citywest Business Campus, Dublin 24

You may also contact our data protection officer responsible for your country or region, if applicable. To find their contact information, visit