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PRIVACY POLICY E TERMS OF USE MAIS PFIZER PROGRAM

  

PRIVACY POLICY 

AND 

TERMS OF USE 

  

MAIS PFIZER PROGRAM 

  

Date of latest update: 19/06/2024 

Brazil - Mais Pfizer (EN|PT) 

 

Welcome to the digital tools (Website, WhatsApp and IUdo Application) of the Mais Pfizer Program (collectively referred to as "Platform"). The Platform is controlled and operated by Pfizer Brasil Ltda., registered with the CNPJ under the number. 61.072.393/0001-33, established at Rua Alexandre Dumas, 1860, 3rd floor, CEP 04717-904, São Paulo - SP ( along with other companies of its economic group, will be called "Pfizer"). 

1. PRIVACY POLICY 

Mais Pfizer is a program that encourages the patient to adhere to the treatment prescribed by their doctor ("Mais Pfizer" or "Program"). Developed by Pfizer Brasil LTDA ("Pfizer"), the Program aims to bring the health closer to the patient participating in the Program ("Participant"), providing information on the treatment, and offering discounts on the purchase of selected medications. 

For Pfizer to be able to offer such benefits to patients, it is necessary that Pfizer or third parties contracted by Pfizer collect and process some of Participants' personal data. 

This Privacy Policy ("Privacy Policy") presents, in a simple, objective, and transparent manner, the practices adopted by Pfizer in relation to the processing of Participants' personal data under the More Pfizer program. 

ALTHOUGH SHARING PERSONAL DATA WITH PFIZER IS A PATIENT CHOICE, IT IS A CONDITION FOR PARTICIPATING IN THE MORE PFIZER PROGRAM. WE THEREFORE RECOMMEND THAT THIS PRIVACY POLICY BE HANDLED CAREFULLY. 

The Mais Pfizer Program is offered by Pfizer, but administered by service providers, indicated at the end of this Privacy Policy ("Program Administrators"). All processing of Participants' personal data described in this Privacy Policy is carried out by Program Administrators on behalf of Pfizer and in accordance with Pfizer's instructions. Pfizer, however, does not have direct access to the Participants' personal data and does not otherwise process such data except in exceptional and limited circumstances and in a controlled environment and to comply with legal obligations related to reporting of adverse events involving Participants, in the case of internal audit processes or to exercise their rights in judicial, administrative or arbitral proceedings. For example, Pfizer (and/or its outsourced IT service providers) may have visibility into personal data while maintaining and managing the cloud in which its data is stored. Access to the cloud area in which personal data is stored is limited by access control mechanisms, so that only employees and contractors with specific privileges who need to access it to manage system configuration have access to it. In all cases, such individuals would be bound by appropriate contractual requirements with respect to strict confidentiality. For the purposes of this Privacy Policy, Pfizer acts as the controller of the Participants' personal data and the Program Administrators act as the operators of the Participants' personal data, as these terms are defined in the General Personal Data Protection Act (Act No. 13,709 of 2018 - LGPD). 

As described in the Program Regulation, Participants may register, subject to acceptance of the terms and conditions provided in the Program Regulation and Privacy Policy and consent to the processing of personal data, through the Service Center, the More Pfizer website, through Accredited Network, the IUdo app or through WhatsApp. If you choose to use WhatsApp, data shared through WhatsApp, including sensitive personal data, will be subject to WhatsApp's privacy policies in effect at the time of sharing your personal data. 

If the patient is also eligible for participation in the Muito Bem Vindo Program and wishes to register, he/she (or his/her legal guardian, as applicable) shall accept the terms and conditions of the Muito Bem Vindo Program, in accordance with its regulations, as well as the processing of personal data by the Muito Bem Vindo Program, in accordance with its privacy policy. Participation and registration in each program are independent. 

Registration in APP IUdo 

The IUdo Application - mobile version of the Mais Pfizer Program website, is intended for use by participants who: (i) have medical prescription of a Pfizer drug supported by the Mais Pfizer Program; (ii) have given their consent under the terms presented by the patient care program. Patients are not required to use the application and have the option to provide the information needed to participate in the program without using the application. 

Pfizer GPA Account 

Access to the Platform (i.e., the Website and the UI Application) is managed through the Global Patient Authentication (GPA) Account. The Pfizer GPA Account allows you to create a single account that can be used to log into any Pfizer application/website and service connected to the Pfizer GPA Account, including the Platform. Note that some Pfizer applications/websites may require additional information or even approval before you can log in, and the review and approval process for those applications/websites will be managed through those applications/websites themselves. 

If you do not already have a Pfizer GPA Account, you will need to create it to access the Platform.  

When creating your Pfizer GPA Account to access the Platform, we collect only the personal data necessary to create your account. You will need to provide your first name, last name, email address, account password and, for Brazilian citizens, your social security number which will be used as a user name. All of this data is encrypted both in transit and at rest, protecting your data from unauthorized use. Your account details for this particular application/website will be stored on cloud-based servers located in the US and Europe (with a primary data center in Frankfurt, Germany, and a contingency center in Dublin, Ireland) controlled by Pfizer Inc (the U.S. company that is the parent of Pfizer Brazil). 

This part of this Privacy Policy describes the personal data we collect specifically to create your Pfizer GPA Account in connection with the use of the Platform; how we use that data; how we protect it and the choices you can make in relation to it: 

  • Information we collect directly from you: When creating your Pfizer GPA Account to access the Platform, we collect only the personal data necessary to create your account. If you do not already have a Pfizer GPA Account, you will need to create an account to use this Platform, for which you will need to provide your first name, last name, email address, account password and, for individuals in Brazil, a social security number that will be used as a user name. 
  • Information we collect from other sources: If you create or login to your Pfizer GPA Account through a third-party platform (such as Google, Apple), the information we will collect from such platform will still be the first name, last name and email address, and no additional information will be stored. 
  • How we use your personal data: We use your personal data from the Pfizer GPA Account only for account creation and management. 
  • How we disclose personal data: We do not disclose your Pfizer GPA Account creation data to third parties outside of Pfizer. 
  • How we protect your data: Personal data collected through your Pfizer GPA Account is stored on cloud-based servers located in the U.S. and Europe (with a primary data center in Frankfurt, Germany, and a contingency center in Dublin, Ireland) controlled by Pfizer Inc. and is encrypted both in transit and at rest, protecting your data from unauthorized use. 
  • How you manage your data: If you decide to delete your Pfizer GPA Account, you will lose access to the applications/websites associated with the Pfizer GPA Account and we will delete all of your personally identifiable information that you provided to create your Pfizer GPA Account from our records and databases. If in the future you decide to re-access the applications/websites using the Pfizer GPA Account, you will need to create a new Pfizer GPA Account  

Changes to this Privacy Policy 

This Privacy Policy may be amended at any time by Pfizer at its sole discretion. We recommend that it be reviewed from time to time. 

All changes will be communicated through a prominent notice on the home screen of the More Pfizer website or any other form of communication with the Participants. 

If the changes to this Privacy Policy are significant, we may request new consent as a condition for continued participation in the Program. 

Contact Us 

If you have any questions, comments, suggestions or complaints regarding this Privacy Policy or the data protection practices of Mais Pfizer, please contact us through our Service Channels or by calling 0800-0126644 (Monday to Friday from 8:00 am to 8:00 pm) or by sending an email to maispfizer@pfizer.com. 

Mais Pfizer Program Administrators 

  •  INTERPLAYERS SOLUÇÕES INTEGRADAS S.A.

CNPJ 05.347.060/0006-03 

Ad. Engineer Eusébio Stevaux, 1,566 - Jurubatuba - São Paulo - SP 

  •  PLURIS MÍDIA LTDA.

CNPJ 05.061.316/0001-07 

Nebraska Street, 443, 3rd floor, Wing A - Brooklyn - São Paulo - SP 

2. TERMS OF USE

Welcome to the digital tools (Website, WhatsApp and IUdo Application) of the Mais Pfizer Program (collectively referred to as "Platform"). The Platform is controlled and operated by Pfizer Brasil Ltda., registered with the CNPJ under the number. 61.072.393/0001-33, established at Rua Alexandre Dumas, 1860, 3rd floor, CEP 04717-904, São Paulo - SP (along with other companies of its economic group, will be called "Pfizer"). 

Please read these Terms of Use carefully so that you can use the Platform. 

If you do not agree to any of the terms of use, do not access or use the Platform. Your access and use represents your full and unconditional acceptance of the Terms of Use. 

For the purposes of these Terms of Use, "Users" are all registered or unregistered individuals who in any way interact with, access or use the Platform. 

Platform Objective 

The Platform is one of the channels through which the participants of the Mais Pfizer Program ("Program") will be able to register and have access to the information made available by the Program. The Mais Pfizer Program is a program that encourages the patient to adhere to the treatment prescribed by the doctor that involves some of the medicines that make up part of the Program. 

The Platform will have areas: (i) open access, with health information, that can be seen by people who are or are not participants in the Program and (ii) restricted, with information and contact channels of interest specifically of the Program participants. 

Nature of Information 

The Platform may make available information related to various medical conditions and their treatment. Such information, however, should not be interpreted as definitive or accurate, nor should it be intended to replace established discussions between doctors and patients or to serve as a subsidy for making a medical diagnosis, or to encourage self-medication. 

Pfizer believes that any and all treatment should be conducted by authorized and skilled professionals, taking into account the particular characteristics of each patient. The information contained in the Platform should not be used to diagnose a health problem or disease.  

The Platform is not intended to interfere with: (a) the freedom of choice exercised by physicians in prescribing drugs and making decisions about treatment; or (b) the autonomy of patients. The Platform is not intended to promote Pfizer products. 

The Platform may also provide opinions from experts consulted on specific topics or quotations from articles published in the press. Pfizer states that such information represents solely the opinion of the respondents or the information vehicle that published it and is not responsible for the content or accuracy of the opinions disclosed. 

PFIZER WILL MAKE REASONABLE EFFORTS TO INCLUDE ACCURATE AND UP-TO-DATE INFORMATION ON THE PLATFORM. PFIZER MAKES NO WARRANTY OR ASSUMES ANY RESPONSIBILITY AS TO THE RELIABILITY, ACCURACY, VALIDITY, TIMELINESS, USEFULNESS, INTEGRITY, RELEVANCE, TIMELINESS OR EXTENT OF SUCH INFORMATION.   

PFIZER DISCLAIMS ALL WARRANTIES AND/OR RESPONSIBILITIES, EXPRESS OR IMPLIED, ARISING FROM OR RELATING TO THE USE OF THE PLATFORM AND ITS CONTENT, INCLUDING WARRANTIES OF POSSIBLE FITNESS FOR A PARTICULAR PURPOSE. 

The information provided on the Platform may include technical inaccuracies or typographical errors, for example. Pfizer reserves the right to add, delete or modify information contained in the Platform at any time without notice. 

Product Information 

In the area restricted to Program participants, the Platform may present information on products manufactured or marketed by Pfizer, such as names, descriptions, labels and package leaflets. 

Platform User Participation 

Access to the Platform is offered free of charge and can be made from any device with access to the worldwide computer network. 

The Platform may provide functionality through which the User may upload information (such as data, text, and images) related to their use of the Platform (collectively, "Uploads"). If you use such functionality, you automatically grant Pfizer an irrevocable, perpetual, non-exclusive, sublicensable, fully paid and worldwide license to use, distribute, reproduce and store your Uploads (in whole or in part) in any format or medium already known or further developed, strictly to the extent necessary for your interaction with the Program ("License"). 

You are solely responsible for all your Uploads and represent and warrant that: (a) you own all rights to your Uploads or, alternatively, you have acquired all necessary rights to your Uploads to allow you to grant Pfizer all of the rights described herein and (b) your Uploads do not infringe any intellectual property, privacy or any other legal or moral rights of any third party. 

Pfizer GPA User and Account Registration 

Some areas of the Platform may only be used by duly registered persons. Thus, by registering, the User declares, under the penalties of the law, to be over 18 (eighteen) years and to be in full enjoyment of his civil rights. For Users under 18 years, registration will only be allowed through the intermediary of who is their legal representative in accordance with Brazilian legislation and provided that the medicine prescribed by the doctor has indication in the package leaflet for their age. For this case, at the time of registration, if the minor does not have a social security number, the social security number of the legal guardian can be used. 

Access to the Platform (i.e., the Website and IUdo Application) is managed through the Pfizer GPA Account (Global Patient Authentication). The Pfizer GPA Account allows you to create a single account that can be used to log into any Pfizer application/website and service connected to the Pfizer GPA Account, including the Platform. Note that some Pfizer applications/websites may require additional information or even approval before you can log in, and the review and approval process for those applications/websites will be managed through those applications/websites themselves. To create the Pfizer GPA Account, you will need to provide your first name, last name, email address, account password and, for Brazilian citizens, your social security number, which will be used as a username.  

Each User must have only one registration next to the Platform. If Pfizer verifies that the User has a duplicate record, all User enrollments will be canceled. 

Only the registration of the User who fills in all the fields of the registration indicated as mandatory will be confirmed. The User must complete it with accurate, accurate and true information. Pfizer does not make any verification as to the authenticity of its Users' registration data. The User shall bear in isolation any false or omitted statement that may cause damage to Pfizer or third parties. In any event, if Pfizer becomes aware of any false or missing cadastral data, it will delete the User's registration and all its information. 

The User is solely responsible for the activities that occur in his registration and login, and must keep his/her access password in a safe place. The User must notify Pfizer immediately of any breach of security, or unauthorized use of their registration. The User will be solely responsible for the operations performed on his account, even if the User has entrusted his password to third parties. 

The User must inform the Platform's administration of any changes in the information provided at the time of their registration, and keep it up to date. 

In the event of a finding of infringement by the User of these Terms or violation of the law, at the sole discretion of Pfizer, the User's registration will be blocked, as well as their access to the Platform and their information, regardless of prior notification. 

App Store / Google Play 

Platform providers, such as Apple Inc. and Google Inc., that make the IUdo Application available for download, are not parties to these Terms of Use and have no obligation to provide any maintenance and support services in relation to the Application. 

What Personal Data We Collect 

For the purposes of this Privacy Policy, "Personal Data" means information related to an identified or identifiable natural person. Pfizer and the Program Administrators acting on your behalf collect Personal Data in a variety of ways, including through patient registration, requests made on our service channels, including WhatsApp, and use of the More Pfizer website. 

We collect the following Personal Data: 

  • Registration information. This is the information that the Participant provides when registering in the Program through one of the available channels (Service Center, website, APP IUdo, WhatsApp or Accredited Network): full name, social security number, email address, telephone number, date of birth and prescribed medicine. We also collect information related to the prescriber: doctor's name and CRM number. 
  • Navigation information. These are the information we collect from users (Participants or not) who browse the More Pfizer website: IP address, information about the device used, date and time of access, preferred language, among others. 
  • Other information provided by the Participants. Other information voluntarily provided by Program Participants, such as in communications with Pfizer or with Program Administrators, through the Service Center, such as: reports, demands, questions, questions, requests and complaints, acceptance and preferences to receive contacts and communications by phone, SMS, email or WhatsApp. In these contacts can be requested address, sex, age, social security number, name of the caregiver, email, date of birth, information about your doctors, including doctor's name, CRM, telephone, email and specialty, information about participation in the Program. Such information may also include health data, if provided by the Participant, such as: reports of adverse events and technical complaints, suspicious diagnosis, pathology, product information, including on purchases, replacements and exchanges of products carried out, quantities purchased, batches, invoice, delivery address, in case of pregnancy, expected date of delivery, treatment information including date of start and end of treatment, use of medicines, place of storage of medicines and dosage. 

How We Use Personal Data 

Pfizer and the Program Administrators acting on your behalf use the Personal Data, including Participants' health data, for the purposes described in this Privacy Policy and any other purposes previously informed to the data subject. 

We may aggregate the Personal Data that our APP users provide to us. If the aggregated data does not identify you personally or any other individual, we may use and disclose these aggregated data for any purpose. 

Personal Data is used to: 

  • Make it possible to grant discounts on the purchase of medicines. 
  • Identify and make available information materials of interest to the Participants. 
  • Contact Participants if necessary, such as to communicate changes to the Program Rules and this Privacy Policy, inform about new website features, and respond to requests, questions, and complaints. 
  • Conduct statistical analyzes on Participants and prescribing physicians to improve and develop new products and services. 
  • Diagnose and troubleshoot any technical problems on the Mais Pfizer website. 
  • Improve and develop a better experience for Participants in the use of the More Pfizer website. 
  • Comply with legal and regulatory obligations, including reporting to the competent authorities of adverse events or issues related to the safety and quality of our products. 
  • Investigate and conduct any judicial, administrative or arbitral proceedings and protect the rights and interests of Pfizer, our affiliates or third parties. 
  • Send PIN/invitation code or password resets; 
  • Allow the Program to complete its eligibility assessment and subsequently enroll you in the Program if successful; 
  • Operate our business to comply with legal obligations and provide the Program and (where applicable) the APP, including to identify trends in the use of our APP and analyze the effectiveness of our communications (where appropriate at an aggregate level) (if you are a patient on the App). 

With Whom We May Share Personal Data 

Except as provided in this Privacy Policy, the Personal Data collected will not be provided to third parties that are not Pfizer's partners, nor will it be publicly displayed, sold, or marketed. 

If you choose to use WhatsApp as a More Pfizer channel, your personal data can be accessed by the channel's management company, in which case any personal data or sensitive personal data will be subject to WhatsApp's privacy policy.  

We may share Personal Data in the following scenarios: 

  • For other companies of the Pfizer Group, in Brazil or abroad, for the purposes identified in this Privacy Policy. 
  • For agents, contractors and service providers, who process Personal Data on behalf of Pfizer and in accordance with Pfizer's instructions, for the provision of services such as data storage, patient database management, communications delivery, maintenance and management of customer service channels and infrastructure delivery, among others. 
  • For judicial, police or administrative authorities, in Brazil or abroad, in compliance with judicial order or legal or regulatory obligation. 
  • To third parties in connection with any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or part of our business, assets, or shares (including in bankruptcy or similar proceedings). 
  • Statistical reports created from aggregated data, which do not reveal the identity of the holders, may also be shared with third parties, such as Pfizer's affiliates, subcontractors and/or business partners. 

How We Collect Personal Data 

In addition to the information that Participants voluntarily send us, we use certain technologies such as "cookies", "web beacons" and "IPs" to collect information on the More Pfizer website. 

When you browse the Mais Pfizer website or use any of its features or tools, a cookie may be sent to your device. A cookie is a data fragment that identifies you as a single user, recognizing, tracking, and storing your browsing information. The site inserts cookies on your device containing a unique identifier used to better understand the use of the site, enabling Pfizer to identify which features are preferred by users (for example, based on the number of visits to those features). 

If the user is registered on the site, when they log in, a cookie may be provided, which will be maintained by the site or by the browser and will contain an identifier. This type of cookie is used to identify the user and provide them with access to areas of the site that are limited to registered users, such as those that allow the user to view and manage their account. 

If you register and enter our special access areas and have modified your browser or website to not accept cookies, you will need to restart your browser to accept the cookies sent. Otherwise, the user may not have access to certain areas of the site. To learn more about cookies and how to specify cookies of your choice, please search for "cookie" in the "Help" part of your browser.  

In addition to cookies, we may use or authorize the use of other data collection and identification technologies, such as beacons (also known as "pixel tags" or "clear gifs"). The beacons are used to help manage and improve our services, systems, advertising and online advertising and other tools. They are small blocks of code placed on the website that can collect information about your device, including, for example: device model, operating system, browser version, access time, IP address, and other similar information. 

We may also include pixel tags in HTML-formatted e-mail messages that we send (or are sent on our behalf) to determine which e-mail messages have been opened and indicate whether an e-mail message has prompted an action. 

The user may render some pixel tags or web beacons unusable by rejecting the associated cookies. 

Third-party websites, content and applications, as well as Pfizer affiliates, subcontractors or business partners may use their own cookies or beacons, which may not operate under the same terms of this Privacy Policy. Therefore, Pfizer is not responsible for these sites and content and does not share, subscribe to, monitor, validate or accept the way these sites or content storage tools collect, process and transfer your personal and private information.  

We recommend that users consult their privacy policies on such websites to properly inform themselves about the use of their personal information by other websites or other tools. 

We also collect the Internet Protocol (IP) address, a number automatically assigned to the equipment by your Internet connection provider whenever you connect to the Internet. Pfizer may also use IP addresses to collect anonymous and aggregated information about the number of visitors and use of the site.  

Security 

We are committed to the security of Personal Data and take reasonable precautions to maintain that protection. Pfizer and the Program Administrators acting on your behalf employ security systems commonly adopted by the market to protect your information from unauthorized access, but do not guarantee that any personal information will not be accessed by unauthorized third parties. 

STORAGE AND ENCRYPTION OF PERSONAL DATA 

Personal data is stored on cloud-based servers in Brazil, the United States owned or controlled by Pfizer Inc. Please note that personal data will be stored in the cloud regardless of the method by which personal data is provided to the program (i.e., by email, through the app, WhatsApp or by another offline method). 

Pfizer and the Program Administrators acting on your behalf, as applicable, store the Personal Data for the period necessary or permitted in view of the purposes for which the Personal Data was collected, as set forth in this Privacy Policy. The criteria used to determine our retention periods include, but are not limited to: (i) the duration of the relationship between the holder and Pfizer; (ii) any legal or regulatory obligation requiring maintenance; and (iii) applicable prescriptive periods as provided for by law. 

In the case of Personal Data shared through the APP, it will not be stored locally on the Participant's device. 

In the case of Personal Data shared through WhatsApp will also follow the terms of the channel's privacy policy. 

Rights of the Data Subjects 

With the entry into force of the General Data Protection Law - LGPD, the holders of Personal Data are entitled to: 

  • Confirmation that Personal Data is being processed. 
  • Access to Personal Data. 
  • Incomplete, inaccurate or out-of-date corrections to Personal Data. 
  • Anonymization, blocking, or deletion of Personal Data deemed unnecessary, excessive, or processed in a manner inconsistent with the provisions of law. 
  • Portability of Personal Data to a third party, as long as this does not affect our industrial and commercial secrets. 
  • Deletion of Personal Data processed on the basis of consent, to the extent permitted by law. 
  • Information about the entities to which Personal Data has been shared. 
  • Information on the possibility of not providing consent and consequences of the negative. 

Withdrawal of consent. 

In your request, let us know which Personal Data you would like to change, whether you would like to delete it from our database, or otherwise let us know about the limitation you would like to place on our use. For your protection, we may only implement requests with respect to Personal Data associated with the email address you use to send us your requests and we may need to verify your identity before implementing your request. We will try to fulfill your request as soon as possible. 

 To exercise any of the abovementioned rights, please contact the Mais Pfizer Program by calling 0800-0126644 (Monday to Friday from 8:00 a.m. to 8:00 p.m.) or maispfizer@pfizer.com.  

If you request the deletion of your Personal Data, this will prevent your continued participation in the Program. Please note that we may need to retain certain Personal Data after a delete request according to the Personal Data Storage and Encryption section.  

Personal Data of Minors under 18 

If the Participant is under 18 (eighteen) years of age, the processing of Personal Data shall be carried out with the specific and prominent consent given by at least one of the parents or by the legal controller ("Registrar"). By providing Personal Data to individuals under the age of 18, the Registry Officer declares, under the penalties of the law, that he or she has the appropriate authority to do so, including, without limitation, the agreement of the other holder of family power, as applicable under Brazilian law, and that he or she can demonstrate that authority to Pfizer upon request. 

Obligations and Restrictions 

Users are prohibited from: 

(i) to commit fraud or to encourage the commission of unlawful conduct; 

(ii) disseminate or attempt to send computer viruses, including, but not limited to, trojan horses, worms, keyboard loggers, time bombs, spyware, adware, cancelbots or any other invasive or malicious code or program; 

(iii) disseminate or attempt to send spam or any other material that may modify, disrupt, or interfere with the operation, operation, or maintenance of the Platform, communication networks, or otherwise impair the use and quality offered; 

(iv) use the Platform for commercial purposes; 

(v) send or try to disseminate materials that passively or actively collect information, such as gifs, web bugs and cookies, among others; 

(vi) use any device, software or other resource that interferes with the activities and operations of the Platform, as well as with its contents, descriptions, accounts or databases; 

(vii) use, develop or launch automatic systems that can access the Platform, such as spiders, robots, scrapers or offline readers; 

(viii) remove, conceal or impair any notice, banner or distinctive sign or mark of the Platform; 

(ix) use anonymous tools or proxy for the purpose of making your IP address anonymous; 

(x) interfere with or break any security system of the Platform, especially those for the purpose of limiting and controlling access to and use of the Platform and its contents; 

(xi) request login and/or account access information belonging to another User; 

(xii) engage in any discriminatory activity based on ethnicities, race, nationalities, religions, beliefs, sex, politics, among others, and 

(xiii) to perform any act that undermines the dignity of the human person or acts contrary to accepted principles of morality. 

Third Party Links 

The Platform may contain links to Internet websites or other resources, including links to medical journals, public health agencies, and medical societies. Therefore, these links will be made available as a convenience to the User and, as Pfizer has no control over such websites or external resources, the User acknowledges and agrees that Pfizer is not responsible for their availability and does not endorse or take responsibility for any content, advertising, products, services or other materials contained or made available through such websites or resources. In this sense, it is recommended that the user inquire about the policy of third party websites before accessing them or providing any kind of information. 

Pfizer may store information about the User's access to such third-party links.  

Intellectual Property 

All content available on the Platform, such as information, text, layouts, designs, formatting, manuals, images, videos, audios, graphics, statistics, articles, brands, among others, belong to Pfizer and to third parties that have legally assigned/licensed their right to use to Pfizer, being certain that use of or access to the Platform and/or any of its functionality will not be understood as granting rights to the User in any way. 

Unless otherwise provided in these Terms of Use, the User agrees not to reproduce, duplicate, copy, sell, resell or exploit any part of the Platform's information and content, as well as obliges to use the entire Platform's content lawfully, being prohibited from reproducing, distributing, processing, marketing or modifying the content, without the prior and express authorization of Pfizer, as well as being prohibited from providing login and password to unregistered third parties. 

Without prejudice to other measures that may be deemed appropriate, Pfizer may temporarily or definitively warn, suspend or terminate the User's registration, at any time, initiating the appropriate legal actions and/or suspending the execution of these Terms of Use if the User fails to comply with any of the provisions hereof and other Pfizer policies. Pfizer may still take such action if the User's identity cannot be verified or any information provided by the User is incorrect. In cases of disabling the User's registration, all transactions in progress will be automatically canceled and their respective data deleted. Pfizer does not back up any information, message or content posted on the Platform. 

Limitation of Liability 

THE USER'S USE OF THIS PLATFORM IS AT HIS OWN RISK. IN NO EVENT SHALL PFIZER OR ANY OTHER PARTY INVOLVED IN THE CREATION, PRODUCTION, AND DISCLOSURE OF THE PLATFORM BE LIABLE FOR ANY DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES OF ANY KIND, LOSS OF PROFITS, AND EMERGING DAMAGES) ARISING FROM ITS ACCESS AND USE, OR INABILITY TO ACCESS AND USE THE PLATFORM. 

PFIZER MAKES NO WARRANTY WITH RESPECT TO THE FILES AVAILABLE FOR DOWNLOAD. WITHOUT ANY LIMITATION, ALL PLATFORM CONTENT AND FUNCTIONALITY IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE. 

PFIZER DOES NOT WARRANT THAT THE PLATFORM WILL BE AVAILABLE UNINTERRUPTEDLY OR FREE FROM ANY ERRORS OR FAILURES. 

ALTHOUGH PFIZER TAKES ACTION AGAINST SECURITY BREACHES IN ACCORDANCE WITH CUSTOMARY MARKET PRACTICES, THE USER SHOULD BE AWARE THAT IN NO VIRTUAL ENVIRONMENT CAN IT BE ENSURED THAT SYSTEMS AND SERVERS WILL NOT BE ATTACKED, INVADED, MODIFIED OR HARMED IN ANY WAY BY THIRD PARTIES. 

PFIZER IS NOT AND SHALL NOT BE RESPONSIBLE FOR (I) THE QUALITY OR AVAILABILITY OF THE USER'S DEVICE'S INTERNET CONNECTION IN ANY CIRCUMSTANCE, (II) THE IMPOSSIBILITY OF USING ANY AVAILABLE INFORMATION OR SERVICES DUE TO THE INCOMPATIBILITY OF THE TECHNICAL CONFIGURATION OF THE USERS' CONNECTING DEVICE AND (III) THE DISOBEDIENCE OF OTHERS USERS TO THE TERMS OF USE SET FORTH HEREIN, (IV) FOR ANY DAMAGE SUFFERED BY USERS AS A RESULT OF USING THE PLATFORM. 

It is entirely the responsibility of Users to keep the environment of their computer, phone, tablet or any other equipment accessing the Platform safe, with the use of available tools such as antivirus and firewall, among others, in order to contribute to the prevention of electronic risks. 

THEREFORE, PFIZER WILL ALSO NOT BE LIABLE FOR DAMAGE OR VIRUSES THAT MAY INFECT THE EQUIPMENT OR OTHER GOODS ARISING FROM THE USER'S ACCESS TO THE PLATFORM OR BY DOWNLOADING ANY MATERIALS, DATA, TEXT, IMAGES, VIDEOS OR AUDIO MADE AVAILABLE ON THE PLATFORM. 

The User acknowledges and agrees that Pfizer will have the right to suspend the User's access to the Platform at any time and without prior notice, including as preventive or technical measures or as a result of any enforcement activity performed, if it determines that the User's obligations under these Terms are not being met or in the event of relevant technical issues affecting the performance of the Platform. 

Infringements 

The User who infringes these Terms of Use shall be liable for damages of any nature that Pfizer may suffer or those caused to third parties. 

In the event that any User considers that the Platform is being misused, the User must send a communication to the Platform's administration, through the email address falepfizer@pfizer.com, containing the description of the alleged irregular activity that occurred on the Platform, including, without limitation, the description of the facts or circumstances that reveal the irregular nature of such activity; precise identification of where the violation can be found on the Platform (with their URL) and express, clear and under the responsibility of the complainant that the information contained in the communication is correct and precise. 

Once such communication has been received, Pfizer, at its sole discretion and without the need for notification, reserves the right to remove the allegedly infringing content from the Platform or exclude the infringing Users. 

Changes to the Terms of Use 

Pfizer reserves the right at any time and at its sole discretion to modify, amend or otherwise update these Terms of Use. In case of modification, Pfizer will provide a notice on the Platform and the new terms of use will take effect immediately. If you do not agree to the changed terms, the User must stop accessing the Platform. Access to and use of the Platform after publication of the changes represents full and unconditional acceptance of the new Terms of Use. 

The availability of the Platform is for an indefinite period of time and Pfizer reserves the right to terminate, suspend or interrupt, unilaterally and at any time, without prior notice or later, the availability of the Platform, or its entire transformation and modification. 

Any questions, criticisms, suggestions and /or complaints can be made by e-mail falepfizer@pfizer.com. 

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