We collect personally identifiable information, such as names, addresses, telephone numbers and email addresses only when voluntarily provided by you when you register or otherwise voluntarily submit information to us. Some of the information we collect from you may relate to your health, which we appreciate you may consider as particularly sensitive. We will, of course, only process this information in accordance with this policy or as otherwise agreed to by you.
By registering for any Pfizer website, you agree that we may use the information you have given in the following way:
Your information will be held on a database within or outside the European Economic Area (EEA). Pfizer Limited of Walton Oaks, Dorking Road, Walton on the Hill, Surrey, KT20 7NS, United Kingdom, will collect your information as controller of the database and your details may be accessible to and used by other Pfizer group companies. As Pfizer is a global organisation, your information may be transferred within or outside of the EEA (including to the USA) where privacy laws may be less strict than in the UK. However, we will always employ appropriate technical security measures to protect your personal information to the same specification as defined in the EU law and to ensure that it is not accessed by unauthorised persons.
Your information may be used by Pfizer to provide you with printed and/or online publications, telephone messages, SMS messages and/or email communications (if you have agreed to receive these communications from us as part of the registration process). These will contain tailored information as part of the programme concerned.
Pfizer may also use your information to send you (including by email) other health-related information which may relate to your condition and/or may be of interest to you, and/or to conduct market research into medical conditions and the usefulness of Pfizer’s health information programmes (if you have consented to receive these communications from us).
We* may use the data collected in any interaction (offline or online) with us and other professional/scientific details and activities obtained from commercially and/or publicly available sources of professional or scientific nature to better understand you and general trends, personalise our interactions with you and engage your expertise and opinion:
(i) To better understand general trends: to analyse or predict our users’ preferences in order to identify aggregated trend reports on how Pfizer digital contents are used (without applying the results of these reports on an individual level).
(ii) To better understand you and personalise our interactions with you: to analyse or predict your preferences in order to improve our interactions with you, i.e., to deliver you the content (via our website or emails) that we believe will be relevant to your professional interests and match your preferred digital behaviour.
(iii) To engage your professional expertise and opinion: to reach out to you for your professional expertise (for example, in the context of surveys relating to products or services of a Pfizer entity or its business partner); to involve you in programs/panels of healthcare professionals; to collaborate with you on medical events, publications, or advisory meetings; and to seek your views on products and services promoted by a Pfizer entity or its business partner for development and improvement purposes.
* Pfizer Limited and its parent company in the US, Pfizer Inc., in charge of the global design and implementation of personalisation strategies.
Pfizer respects the confidentiality of personal information. Only Pfizer, organisations working with Pfizer in the administration of the above information, and Pfizer group companies will have access to your information. We may use third party processors to conduct research, process information or maintain websites, content, or programmes on our behalf, but your information will not be disclosed to any other third parties such as outside mailing organisations. While it is unlikely, we may be required to disclose your information by court order or to comply with other legal or regulatory requirements. We will use reasonable efforts to notify you before we do so, unless we are legally restricted from doing so.
Your information will be retained by Pfizer for the period of time that you are registered to one or more of our health-related programmes. You will at any time have the right to access your information, you can request that your information on the Pfizer database is amended, or removed at any time by writing to us at: IPC 1-1, Pfizer Ltd, Walton Oaks, Dorking Road, Walton-on-the-Hill, Tadworth, Surrey KT20 7NS or by emailing us at: [email protected]
We aim to deal with your request (including unsubscribing you from any programme) within ten working days of its receipt.