Luxembourg

INTRODUCTION

This Privacy Notice (“Privacy Notice”) describes the data that we collect about you on the website from which you linked (“Site”); how we use and disclose that data; how we protect it; and the choices you may make with respect to it. We encourage you to review our Privacy Notice and click on the available links or select “read more” if you want additional information on a particular topic.

PERSONAL DATA

“Personal Data” is data that identifies you as an individual or relates to an identifiable individual. We collect Personal Data in various ways on our Sites, including through registrations, applications, surveys, in connection with your inquiries, and automatically when you browse our Sites.
We may request basic Personal Data when you use a Site; if you are an HCP, we may request additional Personal Data.

→ Les données personnelles que nous sommes susceptibles de demander sont les suivantes :

Nom
Coordonnées (adresse postale, numéros de téléphone, adresse e-mail)
Votre langue de préférence
Photographies
Vos centres d’intérêt (comme les états de santé et les sujets sur lesquels vous demandez des informations via ou pour lesquels vous indiquez un intérêt)

→ Si vous êtes professionnel de santé, nous pouvons également demander des informations complémentaires en lien avec notre interaction professionnelle :

Biographie/références professionnelles
Données liées à votre autorisation d’exercer, spécialités, affiliations professionnelles, publications, accréditations, et autres réalisations professionnelles
Données sur les évènements indésirables
Données relatives à votre utilisation de nos produits, vos interactions avec nous, et les services que vous proposez aux patients

We may also collect Personal Data from other sources, including data companies, publicly accessible databases, joint marketing partners, social media platforms and other third parties.

→ Si vous choisissez de vous connecter au site avec votre compte de réseau social à des fins de partage social, certaines données personnelles de votre compte de réseau social pourraient être partagées avec nous, comme les données personnelles de votre profil ou des profils de vos amis.

→ Nous pouvons recevoir des données personnelles de la part de tiers pour confirmer les coordonnées ou les coordonnées bancaires ou pour mieux comprendre vos intérêts en associant des données démographiques aux données personnelles que vous nous avez fournies.

When you are asked to provide Personal Data, you may decline. But if you choose not to provide data that is necessary to for us to provide requested services, we may not be able to provide you those services.

If you provide or permit us to collect any Personal Data relating to another person, you are telling us that you have the authority to share that data and to permit us to use the data as described in this Privacy Notice.

HOW WE USE PERSONAL DATA

We use Personal Data in order to:

Provide Site functionality and fulfill your requests when we have a contractual relationship or a legitimate interest.

→ Assurer la fonctionnalité du site et répondre à vos demandes inclut ce qui suit :

Vous fournir un service client.
Répondre à vos demandes et compléter les transactions.
Vous transmettre des informations administratives, telles que les modifications effectuées à nos conditions générales, conditions et politiques, ainsi que des communications d’ordre marketing qui selon nous peuvent vous intéresser.
Faciliter la fonctionnalité de partage social.
Vous permettre d’envoyer des messages à une autre personne, telle qu’un collègue, un aide-soignant, un ami ou un patient.

Provide personalized services when we have your consent or a legitimate interest in providing you with information of interest to you.

→ Les services personnalisés comprennent ce qui suit :

Mieux vous comprendre et personnaliser nos interactions avec vous.
Analyser et prédire les préférences de nos utilisateurs afin d'identifier les rapports de tendance agrégés sur la façon dont le contenu numérique de Pfizer est utilisé.
Analyser ou prédire vos préférences afin d'améliorer nos interactions avec vous, c.-à-d. vous fournir le contenu, les produits et les offres (via notre Site, nos e-mails ou nos outils numériques) dont nous estimons qu'ils vous intéresseront d'un point de vue professionnel.

Engage with you as an HCP when we have a contractual relationship or a legitimate interest.

→ L'interaction avec vous en tant que professionnel de santé comprend ce qui suit :

Pour vérifier si vous êtes habilité à accéder à certains produits, services et données susceptibles d’être fournis uniquement à certains professionnels de la santé.
Interagir avec vous sur la base de votre savoir-faire et de votre opinion professionnels par des moyens numériques ou autres.
Vous faire participer à des programmes/panels de professionnels de santé.
Vous contacter pour bénéficier de votre compétence professionnelle, par exemple, dans le cadre d'enquêtes liées à des produits ou services d'une entité Pfizer ou d'un partenaire professionnel.
Collaborer avec vous sur des événements, publications ou réunions consultatives dans le domaine médical.
Solliciter votre point de vue sur des produits et services promus par nous, une société affiliée ou un partenaire professionnel à des fins de développement et d'amélioration.

Allow you to participate in special programs, activities, events, or promotions as part of our contractual relationship with you or where we have a legitimate interest.

→ Dans ces cas, il se peut que nous utilisions vos Données personnelles selon des modalités autres, communiquées dans le cadre de ces programmes, activités, événements ou promotions spécifiques.

Operate our business to comply with our legal obligations and to meet our legitimate interests in maintaining our business.

→ Nos activités professionnelles comprennent ce qui suit :

Mener des analyses de données et des audits.
Identifier les tendances d'utilisation dans les visites de nos Sites et analyser l'efficacité de nos communications.
Détecter, prévenir, enquêter sur la fraude, y compris le contrôle et la prévention des atteintes à la (cyber) sécurité.
Développer, optimiser, améliorer ou modifier nos produits et services.
Valider votre capacité à accéder ou à utiliser certains produits ou services.
Mieux comprendre l'incidence de nos produits et services sur vous et ceux que vous soignez.
Suivre et répondre aux préoccupations, y compris la satisfaction des obligations de suivi et de déclaration réglementaires liées aux effets secondaires, aux plaintes relatives aux produits et à la sécurité des patients.
Exploiter et développer nos activités.

We may aggregate the Personal Data that you and other Site users provide. If we do, we may use and disclose such aggregated data for any purpose. Aggregated data does not personally identify you or any other individual.

HOW WE USE AND DISCLOSE PERSONAL DATA

We disclose Personal Data as follows:

To other Pfizer companies for the purposes described in this Privacy Notice.
To our third party service providers, to provide services such as website hosting, data analysis, information technology and related infrastructure provision, customer service, email delivery, auditing and other services.
To other companies with which we collaborate regarding particular products or services. These may include our co-promote partners for products that we jointly develop and/or market.
When you post data or materials on message boards, chat, profile pages, blogs and other services.

→ Si vous choisissez de partager des données ou des documents via notre Site, ayez à l'esprit ce qui suit :

Tout ce que vous publiez sera accessible aux autres utilisateurs du Site et au public.
Faites attention lorsque vous décidez de communiquer des données ou des documents via le Site ou d'établir un lien avec votre compte sur un réseau social.
Lorsque vous utilisez le Site pour envoyer un message ou communiquer des données ou documents (y compris en utilisant les fonctionnalités de partage social), ce message, ces données ou ces documents seront accessibles à d'autres (par ex., les autres utilisateurs du Site, vos amis associés à votre compte de réseau social, votre fournisseur de compte de réseau social, et/ou le public).

We also use and disclose your Personal Data as we believe to be necessary or appropriate:

To comply with applicable law and our regulatory monitoring and reporting obligations (which may include laws outside your country of residence), to respond to requests from public and government authorities (which may include authorities outside your country of residence), to cooperate with law enforcement, or for other legal reasons.
To enforce our terms and conditions.
To protect our rights, privacy, safety or property, and/or that of our affiliates, you or others.

In addition, we may use, disclose or transfer Personal Data to a third party in connection with any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceedings).

MARKETING CONTROLS

If you no longer want to receive marketing communications from us, contact us as indicated in the Contact Us section, or on some Sites update your preferences in your profile or account. In your request, please provide your name and the addresses where you no longer wish to be contacted. If you opt out of receiving marketing communications from us, we may still send you important administrative messages, from which you cannot opt out.

INDIVIDUAL RIGHTS

On some Sites, you have the opportunity to update your profile through the Site.

If you would like to request to review, correct, update, suppress, restrict or delete Personal Data that you have provided to us through the Site, or if you would like to request to receive an electronic copy of such Personal Data for purposes of transmitting it to another company, you may contact us as indicated in the Contact Us section. We will respond to your request consistent with applicable law.

In your request, please tell us what Personal Data you would like to have changed, whether you would like to have it suppressed from our database, or otherwise let us know what limitations you would like to put on our use of it. For your protection, we may need to verify your identity before implementing your request. We will try to comply with your request as soon as reasonably practicable.

Please note that we may need to retain certain Personal Data for recordkeeping purposes and/or to complete any transactions that you began prior to requesting a change or deletion.

DATA SECURITY

We seek to use reasonable organizational, technical and administrative measures to protect your Personal Data. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure.

RETENTION PERIOD

We will retain your Personal Data for as long as needed or permitted in light of the purpose(s) for which it was obtained and as outlined in this Privacy Notice. The criteria used to determine our retention periods include: (i) the length of time we have an ongoing relationship with you and provide the Site to you; (ii) whether there is a legal obligation to which we are subject; or (iii) whether retention is advisable in light of our legal position (such as in regard to the enforcement of the Site Terms of Use, applicable statutes of limitations, litigation or regulatory investigations).

CROSS-BORDER TRANSFER

The data we collect through the Site may be stored and processed in any country where we have facilities or in which we engage service providers, including in the U.S. and where our affiliates operate.

Some non-EEA countries are recognized by the European Commission as providing an adequate level of data protection according to EEA standards (the full list of these countries is available here. For transfers from the EEA to countries not considered adequate by the European Commission, we have put in place adequate measures, such as by ensuring that the recipient is bound by EU Standard Contractual Clauses, to protect your Personal Data. You may obtain a copy of these measures by contacting us as indicated in the Contact Us section.

THIRD-PARTY SERVICES

This Privacy Notice does not address, and we are not responsible for, the data collection, use, disclosure or security practices, or other practices, of any third party, including any third party operating a service to which the Site links. The inclusion of a link within the Site does not imply our endorsement of the linked service.

USE BY MINORS

The Site is not directed to individuals under the age of sixteen (16), and we do not knowingly collect Personal Data from such individuals. If you are under the relevant age of consent in your jurisdiction, you will need your parent’s or legal guardian’s permission to use the Site. Please consult with your parent or legal guardian before using the Site.

If you are providing us with Personal Data of individuals under the age of sixteen (16), you represent that you have the appropriate authority to do so, and that you can demonstrate such authority to Pfizer upon request.

UPDATES

From time to time, we will update this Privacy Notice. Any changes will become effective when we post the revised Privacy Notice on the Site. This Privacy Notice was last updated as of the “Last Updated” date shown above.

CONTACT US

The company responsible for collection, use and disclosure of your Personal Data under this Privacy Notice is

Pfizer Luxembourg Sàrl, 51, avenue JF Kennedy, L-1855 Luxembourg, Grand-Duché de Luxembourg

If you have questions about this Privacy Notice, or if you would like to request to exercise any individual rights, please contact us at werespectyourprivacy@pfizer.com, or write to the following address:

Pfizer, 51, avenue JF Kennedy, L-1855 Luxembourg, Grand-Duché de Luxembourg

You may also contact our data protection officer responsible for your country or region, if applicable. To find their contact information, visit DPO.Pfizer.com.

LODGING A COMPLAINT WITH A REGULATOR

You may lodge a complaint with a data protection authority competent for your country or region or place of alleged infringement. Please click here for contact information for such authorities.

COOKIES

Cookies are a standard feature of websites that allow us to store small amounts of data on your computer about your visit to our Site. Cookies help us learn which areas of the Site are useful and which areas need improvement.

You can find information about cookies that we use and change your settings for cookies and similar technologies by clicking on the Cookie Consent Tool in the lower right corner of each page of our Site. In addition, you can refuse or accept cookies from the Site at any time by activating the settings on your browser. Information about the procedure to follow in order to enable or disable cookies can be found on your Internet browser provider’s website via your help screen. Please refer to http://www.allaboutcookies.org/manage-cookies/index.html for information on commonly used browsers. Please be aware that if cookies are disabled, your experience on the Site may be diminished, and not all features of the Site may operate as intended.

We may also use technologies similar to cookies, such as:

Pixel Tags. Pixel tags (also known as web beacons and clear GIFs) are used to, among other things, track the actions of users of the Site, measure the success of our marketing campaigns, and compile statistics about usage of the Site and response rates.

Adobe Flash. Flash Local Shared Objects (also known as Flash cookies) (“Flash LSOs”) and other technologies are used to, among other things, collect and store information about your use of the Site. For your options with respect to Flash LSOs, please visit this page. Please note that setting the Flash player to restrict or limit acceptance of Flash LSOs may reduce or impede the functionality of some Flash applications.

Google Analytics. Google Analytics is a service provided by Google, Inc. (“Google”). We use Google Analytics to collect anonymized statistics in order to improve the Site.

Learn more about Google Analytics and privacy. You can selectively disable Google Analytics by installing the opt-out component provided by Google on your browser. For more information, please refer to the links below:

Browser or Device Information. Certain information is collected by most browsers or automatically through your device, such as your Media Access Control (MAC) address, computer type (Windows or Mac), screen resolution, operating system name and version, device manufacturer and model, language, Internet browser type and version, and the name and version of the Site you are using. We use this information to ensure that the Site functions properly.

To the extent any Personal Data is collected through cookies or similar technologies, the other sections of this Privacy Notice apply.

BACK TO TOP