PRIVACY NOTICE
Last Updated: April 2024
Pfizer Inc. respects your privacy. This Privacy Notice describes our practices in connection with the information collected through LivingWith™ (the “App”). By using the App, you agree to the terms of this Privacy Notice. For additional details about how we collect and use personal information, including applicable US state privacy rights and notices for California residents, please visit https://privacycenter.pfizer.com/State-app-policy
INFORMATION YOU PROVIDE
The App collects the personal information you choose to provide (“User Information”).
The App may ask for the following User Information when you use the App, including (mandatory data is being highlighted with *):
• Registration/Profile Data (including but not limited to the mandatory data name, user email address and password)*
• The following Health Data (“Health Data”):
• Mood (feeling and intensity)
• Bowel Movements (type and rectal bleeding)
• Diet
• UC Pain (pain level, type, frequency, duration, flare state)
• Sleep (quality and duration)
• Energy (energy levels, contributing factors, time of day)
• Health notes
• Usage Data (purely structured, technical and automated data)
A survey may be used within the App which is optional for users. Information provided will be collected on an anonymous basis in order to help us evaluate the usefulness of the App, gain insights into App usage and develop improvements and/or new features to the App
How the user may request that the data be deleted
• User can delete associated data with the App by going into My Profile section and clicking on delete account link at the bottom of the screen
HOW WE USE AND DISCLOSE THE INFORMATION YOU PROVIDE
We may use User Information (other than data stored on the device to which Pfizer has no access) to:
• Improve the App’s functionality and provide customer service to you.
• Provide health data summaries and trends.
• Respond to your inquiries and fulfill your requests, such as to send you notifications and invitation code or password resets.
• Send administrative information to you, such as information regarding the App and changes to our terms.
• Send you marketing communications that we believe may be of interest to you.
• Personalize your experience with the App, including by presenting curated content and other information about products and patient service offers tailored to you.
• Facilitate social sharing functionality.
• Allow you to send messages to another person, such as a caregiver or friend.
We may disclose User Information (other than data stored on the device to which Pfizer has no access) to:
• Our affiliates, for the purposes described in this Privacy Notice.
• Our third-party service providers, to permit them to provide authorized services on our behalf, such as data analysis; information technology and related infrastructure provisioning; customer service; email delivery; auditing; and other approved services.
• Identify you to your supporters to whom you send a message or connection request through the App.
We may also use and disclose the information you provide, as we believe to be necessary or appropriate to:
• Comply with applicable law, including laws outside your country of residence.
• Comply with legal process.
• Respond to requests from public and government authorities, including authorities outside your country of residence.
• Enforce our terms and conditions.
• Protect our operations/or those of any of our affiliates.
• Protect our rights, privacy, safety or property, and/or that of our affiliates, you or others.
• Allow us to pursue available remedies or limit the damages that we may sustain.
We may aggregate the information that you and other App users provide on a de-identified basis. If we do, we may use and disclose such aggregated information for any purpose. Aggregated information does not personally identify you or any other user.
DATA STORAGE AND ENCRYPTION
Your User Information is stored and encrypted as described in this section.
A. The following data is always transferred to and stored on an external database (encrypted data marked with *):
• Name (first name and last name or first name/nickname + initial) and email address
• Password*
• Health Data
• Food Journal Entries
• Saved Recipes
If you choose to register with LivingWith™, the personal information you provide as part of your registration for/opt-in to LivingWith™ will be used by Pfizer in accordance with this Privacy Notice.
OTHER INFORMATION
We may use cookies and other technologies to recognize you as you use or return to the App so that we can understand how the App is used and personalize and enhance your experience. These technologies collect certain information automatically, such as:
• Information about your device, such as your screen resolution, operating system, device manufacturer and model, language and browser type. We use this information to ensure that the App functions properly.
• Information about your use of the App, including content viewed, features used and the dates and times of your interactions with the App on an aggregate and de-identified basis. We use this information to understand how users engage with the App and to customize and improve the App experience.
We use third-party services that use cookies and/or similar technologies to collect and analyze data about App use and to report on activities and trends to improve user experience. Such services may also collect data regarding the use of other websites, apps and online services. To learn more about how this information is used and to limit and/or modify the use of such information, please go to https://www.adobe.com/privacy/experience-cloud.html respectively.
DO NOT TRACK
Do Not Track (“DNT”) is a privacy preference that users can set in their web browsers. When a user turns on DNT, the browser sends a message to websites requesting that they not track the user. At this time, Pfizer does not respond to these signals. For information about DNT, visit www.allaboutdnt.org.
THIRD-PARTY ADVERTISING
We may use third-party advertising companies to serve advertisements regarding goods and services that may be of interest to you when you access and use the App and other apps or online services, based on information relating to your access to and use of the App and other apps and online services. To do so, these companies may use cookies, web beacons, and other storage technologies. If you would like more information about this practice, please visit http://www.aboutads.info/. You may download the AppChoices app at www.aboutads.info/appchoices to opt out of this practice in mobile apps.
LOCATION INFORMATION
You are in control to the extent we collect the physical location of your device by using, for example, satellite, cell phone tower, GPS or WiFi signals. We may use your device’s physical location to provide you with location-based services and content. You may allow or deny such collection and/or use through your device settings.
THIRD-PARTY SERVICES
This Privacy Notice does not address, and we are not responsible for, the information collection, use, disclosure or security practices, or other practices, of any third-party, including any third-party operating a service to which the App links. The inclusion of a link within the App does not imply our endorsement of the linked service.
INFORMATION SECURITY
We seek to use reasonable organizational, technical and administrative measures to protect the information you provide to us. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us.
YOUR PRIVACY CONTROLS
You may stop all collection of information by the App by uninstalling the App. If applicable, you may stop the receipt of push notifications through your device settings.
USE BY MINORS
The App is not directed to individuals under the age of thirteen (13), and we do not knowingly collect personal information from such individuals. If you are at least 13 years of age but less than 18 years of age, you will need your parent’s or legal guardian’s permission to use the App. Please consult with your parent or legal guardian before installing the App.
CROSS-BORDER TRANSFER
The App is controlled and operated by us from the United States and is not intended to subject us to the laws or jurisdiction of any state, country or territory other than that of the United States. The information we collect through the App may be stored and processed in any country where we have facilities or in which we engage service providers, and by using the App, you consent to the transfer of information to countries outside of your country of residence, including the United States, which may have different data protection rules than those of your country.
UPDATES
From time to time, we may update this Privacy Notice. Any changes will become effective when we post the revised Privacy Notice in the App. Your use of the App following these changes means that you accept the revised Privacy Notice. This Privacy Notice was last updated as of the “Last Updated” date shown above.
CONTACT US
Please contact us if you have any questions:
Pfizer Inc.
Privacy Officer
66 Hudson BLVD New York, NY 10001
PP-V1A-USA-0355